Terms of service

Last Updated: October 2025

OVERVIEW

Welcome to Canna Bella Wellness! The terms “we”, “us” and “our” refer to Canna Bella Wellness. Canna Bella Wellness operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Canna Bella Wellness is powered by Shopify, which enables us to provide these Services to you.

The terms and conditions below, together with our policies (including our Return & Refund Policy, Shipping Policy, and Purchase Options & Cancellation Policy), describe your rights and responsibilities when you use our Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not access or use the Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us consent to allow any of your minor dependents to use the Services on devices you own or manage.

To use the Services, including accessing or browsing our online store or purchasing any products, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current, and complete, and that you have all rights necessary to provide it.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to anyone else.

SECTION 2 - OUR PRODUCTS

We make every effort to accurately represent our products and services online. However, product colors or appearance may vary from how they appear on your screen depending on your device and settings.

We do not warrant that the appearance or quality of any products purchased will meet your expectations. Product descriptions and availability may change without notice. We reserve the right to discontinue products or limit quantities at our discretion.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason at our discretion. Your order is not accepted until Canna Bella Wellness confirms acceptance and processes your payment.

Please review your order carefully before submitting, as orders can only be canceled within 12 hours of placement (see our Purchase Options & Cancellation Policy).

Your purchases are subject to our Return & Refund Policy, which can be found here.

All purchases are for personal or household use only and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and confirmed by email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

You agree to provide current, complete, and accurate payment and account information for all purchases. You authorize us to charge the payment method you provide for all charges incurred.

SECTION 5 - SHIPPING AND DELIVERY

We process orders within 2–4 business days, Monday–Friday. All delivery times are estimates and not guaranteed. We are not responsible for shipping carrier delays, customs processing, or events outside our control.

Title and risk of loss pass to you once the order is handed to the carrier, in line with our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY

All content, trademarks, logos, product names, designs, text, images, and materials on the Services are owned by Canna Bella Wellness, its affiliates, or licensors, and are protected by intellectual property laws. You may not use, reproduce, or distribute any of our materials without prior written permission.

SECTION 7 - OPTIONAL TOOLS

We may provide access to optional third-party tools “as is” and “as available,” without warranties. Your use of such tools is at your own risk, and you should review the relevant third-party terms.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for evaluating or endorsing the content or accuracy of third-party materials. Accessing third-party sites is at your own risk, and any transactions you engage in are between you and the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Canna Bella Wellness is powered by Shopify, which enables us to provide the Services. However, all sales and transactions are between you and Canna Bella Wellness. Shopify is not responsible for any aspect of your transactions. You expressly release Shopify from all claims related to your purchases.

SECTION 10 - PRIVACY POLICY

Your use of the Services is also governed by our Privacy Policy [link] and Shopify’s Privacy Policy. Information submitted through the Services may be shared with Shopify and other partners as needed to fulfill and improve the Services.

SECTION 11 - FEEDBACK

If you submit feedback or suggestions, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use that feedback in any way. You represent that you own or have the right to share it, and that your feedback complies with these Terms.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct any errors or inaccuracies in our Services and to change or update information without notice, including after an order has been submitted.

SECTION 13 - PROHIBITED USES

You may not use the Services for unlawful purposes, to violate others’ rights, transmit harmful code, infringe intellectual property, harass others, or interfere with security features. We may suspend or terminate your access if you violate this section.

SECTION 14 - TERMINATION

We may terminate or suspend your access to the Services at any time, without notice, if you violate these Terms.

SECTION 15 - DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available,” without warranties of any kind unless expressly stated. We do not guarantee uninterrupted, error-free service.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Canna Bella Wellness and its affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services or products.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Canna Bella Wellness, Shopify, and their affiliates from any claims arising out of your breach of these Terms or your use of the Services.

SECTION 18 - SEVERABILITY

If any provision is found unenforceable, the remainder of these Terms remains in effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure to enforce any right does not waive it. These Terms, together with our posted policies, constitute the entire agreement between you and us.

SECTION 20 - ASSIGNMENT

You may not assign your rights under these Terms without our consent. We may assign our rights and obligations without notice.

SECTION 21 - GOVERNING LAW

These Terms are governed by the laws of the state where Canna Bella Wellness is headquartered (California), and you consent to jurisdiction in its courts.

SECTION 22 - HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 - CHANGES TO TERMS

We may update these Terms at any time by posting updates on our website. Material changes will be communicated as required by law. Continued use of the Services constitutes acceptance of any changes.

SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:
📧 hello@cannabellalux.com
📍 Palm Springs, CA
Canna Bella Wellness LLC